Privacy Policy for Rubbish Waste Area Services
How Rubbish Waste Protects Your Personal Data
This Privacy Policy explains how Rubbish Waste collects, uses, stores, and protects personal data in line with the UK General Data Protection Regulation and the Data Protection Act. This policy applies to all Rubbish Waste customers in the area and covers interactions through our website, enquiries, bookings, and service delivery.
Rubbish Waste is committed to protecting personal information and respecting the privacy of individuals who use our rubbish removal and waste collection services. We handle personal data responsibly, transparently, and only for legitimate business purposes.
Data We Collect
Rubbish Waste may collect personal data necessary to provide our services and operate effectively. This data can include names, addresses, service locations, contact details, payment-related information, and details relating to waste collection requests.
We may also collect technical data when users interact with our website, such as device information, browser type, and usage data. This information helps us understand how our website is used and supports performance monitoring and improvement.
How Personal Data Is Collected
Personal data is collected directly when customers contact us to request a quote, book a service, or make an enquiry. Data may also be collected through website forms or during communication related to ongoing or completed waste collection services.
We do not knowingly collect personal data that is unnecessary for the provision of our services.
Lawful Basis for Processing
Rubbish Waste processes personal data only when there is a lawful basis to do so. The primary lawful bases we rely on include the performance of a contract, where processing is necessary to deliver rubbish removal or waste collection services requested by the customer.
We may also process data where it is necessary to comply with legal obligations, such as record keeping for tax or regulatory purposes, or where we have a legitimate interest in managing our business, improving services, and preventing fraud.
Where consent is required, such consent will be obtained clearly and can be withdrawn at any time.
How We Use Personal Data
Personal data collected by Rubbish Waste is used to provide and manage our services, including arranging waste collections, issuing quotes, processing payments, and communicating with customers about their bookings.
We may also use data to respond to enquiries, manage customer relationships, improve our services, and ensure compliance with legal and regulatory requirements.
Data Retention
Rubbish Waste retains personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods are determined by legal requirements, operational needs, and the nature of the data.
For example, transactional and invoicing data may be retained for statutory periods, while enquiry data may be retained for a shorter time. Once personal data is no longer required, it is securely deleted or anonymised.
Data Processors and Third Parties
In order to deliver our services effectively, Rubbish Waste may share personal data with trusted third-party processors. These may include payment processors, IT service providers, accounting services, and licensed waste facilities where relevant to service delivery.
All processors are selected carefully and are required to handle personal data securely and in compliance with data protection laws. We do not sell personal data or share it for unrelated marketing purposes.
Data Security
Rubbish Waste implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. These measures include secure systems, access controls, and staff awareness of data protection responsibilities.
While no system can guarantee absolute security, we continuously review our practices to maintain a high standard of data protection.
User Rights
Individuals have rights under data protection law in relation to their personal data. These rights include the right to access personal data, request correction of inaccurate data, request erasure where applicable, and restrict or object to certain processing activities.
Customers also have the right to request data portability and to lodge a complaint with the relevant supervisory authority if they believe their data has been handled unlawfully.
Requests to exercise these rights will be handled promptly and in accordance with legal requirements.
Cookies and Website Data
Our website uses cookies and similar technologies to support functionality and performance monitoring. Technical data collected through cookies does not typically identify individuals directly and is used to improve the online experience.
Users can manage cookie preferences through their browser settings.
Policy Updates and Review
Rubbish Waste may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or service delivery. Any updates will be published on this page.
We encourage customers to review this policy periodically to stay informed about how personal data is protected.
Our Commitment to Privacy
Rubbish Waste is committed to respecting privacy and protecting personal data across all aspects of our operations. This Privacy Policy applies to all Rubbish Waste customers in the area and reflects our ongoing responsibility to handle information lawfully, fairly, and transparently.
By maintaining clear policies, secure processes, and respect for user rights, we aim to provide peace of mind alongside reliable rubbish removal and waste collection services.
